Service & Warranty

Customer Service


We won’t desert you after the order contract is signed. We maintain our products and systems. If you wish, we can also take care of the logistics for you.


We ensure that your palletizing line is always supplied by storing a safety reserve of your GRIP FIX™ product at our facilities. Our sales partners are also able to maintain safety reserves for you at their sites.


Our production turnaround times are short, which means that we can dispatch your orders very rapaidly. And if you absolutely must have one of our products immediately, then naturally express delivery is also possible. And one more „added value“ benefit: our products go out free of shipping charges to our customers.

Guarantee and Maintenance


We issue a 5 year guarantee on our BAG FIX™ application systems within EU member countries (excluding consumable parts). Of course, we also extend the offer of concluding an individual maintenance contract with you.